The telephone room operates six lines and right now, on a Wednesday morning, there is just one volunteer present, browsing through a newspaper while awaiting the next call...
Picture posed by swoony, anguished stockphoto model.
Switchboard does good work, but I wonder - in this new-fangled virtual world - how many calls they really take a day?
Fagburn understands Brighton & Hove LGBT Switchboard gets £79,000 a year from the council, the local health authority, fundraising, the lottery and other grants -
their accounts - and takes 2.5 calls a day.
Could this money be better spent?
Still, here's a heartfelt message from Harry Styles...
According to my arithmetic, Brighton & Hove LGBT Switchboard's cost per call is £87. Yes, the money could be better spent.
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DeleteThe percentage spent on salaries is 63%!
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