Tuesday, 11 March 2014

London Lesbian And Gay Switchboard: A Day In The Life

The telephone room operates six lines and right now, on a Wednesday morning, there is just one volunteer present, browsing through a newspaper while awaiting the next call...


Picture posed by swoony, anguished stockphoto model.

Switchboard does good work, but I wonder - in this new-fangled virtual world - how many calls they really take a day?

Fagburn understands Brighton & Hove LGBT Switchboard gets £79,000 a year from the council, the local health authority, fundraising, the lottery and other grants - their accounts - and takes 2.5 calls a day.

Could this money be better spent?

Still, here's a heartfelt message from Harry Styles...

3 comments:

  1. According to my arithmetic, Brighton & Hove LGBT Switchboard's cost per call is £87. Yes, the money could be better spent.

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  2. The percentage spent on salaries is 63%!

    ReplyDelete